Guest Services Page

                                        

We’re here to make every step of your experience seamless. From selecting the right rug to understanding shipping timelines and care, our Guest Services team is ready to help.

Explore answers to common questions about orders, samples, returns, and more. Whether you need guidance before purchasing or support after delivery, we’re committed to providing thoughtful, responsive service.

If you can’t find what you’re looking for, don’t hesitate to reach out—we’re always happy to assist.

HOURS OF OPERATION

Monday-Friday, 9 AM (Central)

PHONE NUMBER

(256) 679-9170

ORDER UPDATES

RETURNS

PARTNERSHIPS

SOCIAL/BLOG

DESIGNER TRADE